01

RETURN POLICY

IN ORDER TO PROVIDE A LARGE SELECTION OF DESIGNS All of items are custom made FOR EVERY order. AS A RESULT ALL APPAREL SALES ARE FINAL. 

 

Unwanted purchases are not returnable. 

 

 

NON- APPAREL items can be returned or exchanged within 7 days of receiving merchandise.

Customer is responsible for all return shipping costs. Restocking fee - If returned merchandise totals $30 or more, a restocking fee of 15% of merchandise total will be assessed to the customer for returns.

 

If any item is found to be defective, it will be replaced. REPLACEMENTS WILL BE OF THE SAME SIZE AND COLOR.

 

 Zions Greek Boutique must be contacted via email for approval before defective merchandise may be returned. Orders returned without permission will be refused.

 

We must be notified with 72 hours of delivery if an item is defective and it must be unworn. 

 

In the event a refund is granted we will issue the refund in the form of store credit to use on a future purchase. Store credit never expires.  It will be minus shipping costs unless an error is made by us. 

02

EXCHANGE POLICY

every APPAREL order is made CUSTOM THEREFORE we do not exchange apparel items.  it is imperative to make sure you are ordering the correct size. Please view THE item details AND OUR size chart so you can make the best decision regarding sizing. IF YOU'RE UNSURE PLEASE email us for assistance.

ONCE YOUR ORDER IS PLACED An email will be sent WITH YOUR ORDER NUMBER AND DETAILS. PLEASE REVIEW YOUR CONFIRMATION to verify that the order is correct.

 

IF YOU NOTICE AN ERROR YOU HAVE 1 BUSINESS DAY to correct any errors. WE FILL ORDERS BASED OFF THE INFORMATION ON YOUR ORDER CONFIRMATION. WE ARE NOT RESPONSIBLE FOR CUSTOMER ERRORS.

ALL ITEMS MADE CUSTOM FOR EACH ORDER . PLEASE VIEW OUR FAQ PAGE FOR SHIPPING INFORMATION

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